Returns & Exchanges

We want you and your pup to be 100% happy with your purchase. If your items aren't a perfect fit, you can return or exchange any unused products in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Prepare the Package

  Place your items back in their original packaging with all tags attached to ensure a smooth inspection.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the items, we will issue a refund to your original payment method within 5-7 business days.